Booking & Service Guidelines
Thank you for considering Chef Kacie for your culinary experience. Every meal, event, and service is thoughtfully planned to provide exceptional food, personalized service, and genuine hospitality.
To help ensure a seamless experience from your initial inquiry through the completion of your service, please review the following booking guidelines.
Our Booking Process
Each client journey begins with understanding your unique needs.
Meal Prep Orders
Meal Prep orders may be placed directly through our website. Once your order has been submitted and payment has been successfully received, you'll receive confirmation and any additional details regarding your order.
Private Chef Services, Catering & Cooking Lessons
Because every event and experience is unique, these services begin with a complimentary consultation.
Following your consultation, Chef Kacie will prepare a customized proposal outlining your requested services, pricing, and next steps.
Bookings are confirmed only after your invoice has been paid.
Retainer & Payment Policy
A 50% non-refundable retainer is required to reserve your requested service date.
Once your consultation has been completed and service details have been finalized, you'll receive payment instructions for your retainer.
The remaining balance must be paid prior to your scheduled service unless otherwise agreed upon in writing.
Please note that your requested date will remain available until the retainer due date. If payment is not received by the specified deadline, your requested date may be released and made available to other clients.
Meal Prep orders require a 50% deposit at the time of purchase through our website.
Private Chef Services, Catering, and Cooking Lessons are invoiced following your consultation.
Payment due dates will be clearly outlined on your invoice.
Services cannot be guaranteed until payment has been received.
Payment Methods
For your convenience, Chef Kacie currently accepts payments through:
Credit card
Debit Card
Cash App
Apple Pay
Payment instructions will be provided after your consultation and once your booking details have been confirmed.
Pricing
Because every event is unique, pricing for Private Chef Services, Catering, and Cooking Lessons varies based on several factors, including but not limited to:
• Guest count
• Menu selections
• Service duration
• Event location
• Dietary accommodations
• Travel requirements
• Additional service requests
A personalized quote will be provided after your consultation.
Customized Pricing
Many of Chef Kacie's services are personalized to each client's needs. Final pricing may vary based on factors including:
Guest count
Menu selections
Dietary accommodations
Event duration
Service location
Travel requirements
Additional service requests
A customized quote will be provided after your consultation.
Meal Prep Services
Meal prep orders begin at 5 meals for $75 or 10 meals for $150.
Clients ordering 10 meals may choose up to two protein options and four side selections.
Breakfast bowls are also available and include potatoes, sausage, eggs, and cheese.
Private Chef Services
Private chef experiences begin at $250 and are customized based on your menu selections, guest count, and overall experience.
Every private dining experience includes personalized menu planning designed around your preferences.
Catering Services
Catering services begin at $500.
Final pricing is determined after reviewing your guest count, menu selections, event details, and service requirements.
Cooking Lessons
Cooking lessons begin at $60 per hour.
Each lesson is personalized based on your experience level, goals, and desired learning outcomes.
Consultation Policy
Consultations allow Chef Kacie to better understand your vision, answer questions, discuss menu options, and provide accurate pricing.
To make the most of your consultation, we encourage you to have your event details, preferred dates, estimated guest count, and any special requests available during your meeting.
Dietary Restrictions & Food Allergies
Chef Kacie is happy to accommodate dietary preferences and food allergies whenever reasonably possible.
Clients are responsible for communicating any allergies, dietary restrictions, or food sensitivities prior to confirming their booking.
While every precaution is taken, Chef Kacie cannot guarantee an allergen-free environment.
Travel
Chef Kacie proudly serves clients throughout Memphis, North Mississippi, and surrounding areas.
Travel beyond the local service area is welcomed and may include an additional travel fee based on distance and travel requirements.
Event Changes
If changes to your event become necessary, please notify Chef Kacie as soon as possible.
While every effort will be made to accommodate changes, modifications requested after planning has begun may result in additional fees depending on the nature of the request.
Cancellations & Rescheduling
Should you need to cancel or reschedule your service, please contact Chef Kacie promptly.
Rescheduling requests will be accommodated whenever possible and are subject to availability.
Payments already made may be applied toward a future booking at Chef Kacie's discretion.
Client Responsibilities
To help ensure a successful experience, clients agree to:
• Provide accurate event information.
• Communicate dietary restrictions before service.
• Ensure the service location is accessible.
• Notify Chef Kacie of any significant changes as soon as possible.
• Review all invoices, proposals, and communications before confirming their booking.
Photography
Chef Kacie may photograph or record portions of prepared meals or event setups for marketing purposes.
If you prefer that your event not be photographed, please let us know before your scheduled service.
Communication
We are committed to providing timely and professional communication.
Most inquiries receive a response within one business day.
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM
Response times may vary during holidays, weekends, and active event days.
Questions
If you have any questions regarding your upcoming service, we're happy to help.
Phone:
(901) 585-8565
Email:
kacieglass98@gmail.com
Thank you for choosing Chef Kacie.
We look forward to creating an experience that's thoughtfully prepared, beautifully served, and uniquely yours.